Flex Ticket Coverage

Plans change? No worries! With Flex Ticket Coverage, you can reschedule your tour up to 1 hour before departure at no extra cost. Simply provide documentation for your delay, and we’ll find a new time for you.

Theft & Damage Coverage

Ride with peace of mind! Our Theft & Damage Coverage protects you against accidental damage and theft of your rented Segway or e-bike. In case of theft with the battery attached, a 1,000 DKK deductible applies. If only the bike is stolen, you pay nothing.

Terms & Conditions for Rental theft and damage coverage

1. Coverage terms

By purchasing this coverage, we cover:

  • Theft of the rented Segway or e-bike, provided that the customer has followed the security procedures (see section 3).
  • Damage to the rented Segway or e-bike caused by accidents or falls during use.

The coverage does not cover:

  • Personal injury to the rider or others.
  • Damage to property or third parties.
  • Damage caused by gross negligence, misuse, or use that violates our rental terms.
2. Coverage Conditions
  • The coverage is valid only during the rental period of the Segway or e-bike.
  • The coverage is optional and can be purchased at booking or pick-up.
  • In case of damage or theft, the customer must immediately contact Copenhagen E-bike Tours & Rentals / Segway Cruise and submit a damage report.
3. Theft Requirements
For the insurance to cover theft, the customer must:

  1. Have secured the bike or Segway properly with the provided lock.
  2. Report the theft to the police and provide a police report.

Failure to meet these requirements may result in the insurance not covering the loss

4. Deductible for Theft
  • If the e-bike is stolen with the battery attached, a deductible of 500 DKK
  • If the e-bike is stolen without the battery, there is no deductible.
5. Disclaimer

Copenhagen E-bike Tours & Rentals and Segway Cruise disclaim all responsibility for personal injuries or damage to third parties. The customer rides at their own risk and is recommended to have personal accident insurance.

Terms & Conditions for Rebooking coverage

1. What Does the Insurance Cover?

By purchasing the rebooking coverage, the customer can:

  • Rebook their tour up to 1 hour before departure if they experience travel delays.
  • Receive a new booking on a later departure (same day or another date, depending on availability).

Without the insurance, tickets can only:

  • Be refunded up to 48 hours before departure.
  • Be rebooked up to 24 hours before departure.
2. Requirements for Rebooking

To use the rebooking insurance, the customer must:

  1. Notify Copenhagen E-bike Tours & Rentals / Segway Cruise at least 1 hour before the original departure.
  2. Provide documentation of the delay (e.g., flight/train delay, traffic disruptions, unforeseen travel conditions).
3. What Is Not Covered?

The rebooking insurance applies only to documented delays. It does not cover:

  • No-shows without prior notice.
  • Personal schedule changes (e.g., change of mind, weather conditions, illness without documentation).
4. How to Rebook a Tour?
  • The customer contacts us via phone or email with their booking number.
  • We offer an alternative departure on the same day or a later date, depending on availability.
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guided tour copenhagen

Guided Tours in Copenhagen

Whenever you have vacation days or days off, it always seems impossible to decide what you are going to do with yourself. Remember vacations or off days are meant for you to relax, recharge, reconnect with your friends and family or explore to learn more about the world we live in. One of the most challenging parts is picking a destination or activity to visit or do respectively. If you are interested in traveling, then a guided tour in Copenhagen is the best choice or at least be on the top of your world tour list.

Why A Copenhagen City Tour?

Most people just recognize Copenhagen as the capital city of Denmark. What most of you aren’t aware of is that Copenhagen is one of the most beautiful, cultural, and historic cities in the world. Don’t forget Copenhagen is regarded as the world’s happiest city. If it’s your first time in the city, you don’t have to worry since you can use guided tours in Copenhagen. We also offers private tours in Copenhagen. This city has lots of things to offer that will make you fall in love with it, such as beaches, culture, art galleries, city tour, biking tours, museums, and various historical sites. Some of the most renowned parts of the city that you can visit include:

  • Christianshavn – Are you a history buff, food lover, or a lover of water travel? If yes, then Christianshavn is the part of Copenhagen you should visit during a guided tour. Located on artificial islands, this part of Copenhagen is separated from the city center by the Inner Harbour. This part of the city consists of world-renowned restaurants and cafes serving the best Danish pastries. The different colored houses and idyllic canals give this part of town a view that is to die for. This section of the city is also a cultural hub that will offer you a cultural experience of a lifetime. The streets in these parts of the city allow you to experience the city with a different view, especially when you are on a bike.
  • The Latin quarter – Latin quarter is fondly regarded as the city’s soul and a must visit on your city tour. The name results from it being a learning center, and as we know, the ancient scholars preferred the use of the Latin language. This section of the city is packed with breathtaking views, such as the ancient architecture that is evident from the old buildings that make up most of this district, the tiny, elegant streets, and the picturesque canals. This part of the city is also home to the Royal Danish theatre, while the square and the streets are always alive all year long with activities ranging from jazz music to parachuting into the lakes and outdoor ice-skating rinks. The best choice for moving around in this section of the city is on a bike.
  • Christiania – Christiani a is one of the most popular districts in Copenhagen and also popular for a guided tour. Some of the most well-renowned sights and places you must visit while in this district include the music venues in Freetown, the Green Light District, the art galleries, and the cafes and restaurants. For memories, you can also find souvenirs of this part of Copenhagen like t-shirts and jewelry. Also, the scenery in this part of the city is so ideal for photography. The diversity of this district makes it so welcoming to outsiders since you can find at least one representative of any culture in Europe and probably the world.

The city of Copenhagen is so magnificent that you have to take your time so that you can be able to fully experience its beauty. The best way to achieve this is through a city tour on a bike. The reasons why exploring the city of Copenhagen by bike, especially e-bikes, include:

It Is the Most Bike-Friendly City in The World

Recent reports have shown that the number of bicycles in Copenhagen outnumbers the number of cars at a ratio of five to one. This is a result of the network of paths that have been specifically allocated to cyclists. These paths consist of innovative bridges that form cycling superhighways across the city. These cycling paths allow you to reach any part of the city, thus allowing you to fully explore the city without the restrictions that cars face.

With bicycles, the level of congestion or traffic jams is significantly reduced, allowing you to experience every part of the city without cramming up your daily schedule to avoid traffic jams like the ones experienced in most cities. If it’s your first time in the city, you should book our guided tours in Copenhagen. If you have your family or friends with you, you can also sign up for our private tours in Copenhagen.

The government of Denmark is fully committed and strongly advocates for the use of bicycles, especially e-bikes, while in the city through various means such as allocating funds for the construction of more bicycle paths, parking stands, and the collection of abandoned bikes. This move will make the city of Copenhagen even more accessible to you. Most of the capital’s best-kept secrets are deeply hidden in areas that aren’t accessible by cars hence making biking the best means of transportation when exploring the city.

Copenhagen Guided Tours By E-bike – Healthy & Environmentally Friendly

Over the past decade, poor health choices have become among the leading causes of death for human beings. One way to deal with this problem is through regular exercise, and what better way to exercise than exercising with a view. Once you visit Copenhagen, you’ll find that the city is filled with cycling paths and bicycle parking stands. Whenever you feel like burning up some calories, you can decide to take the bike. In recent years governments have been advocating for the reduction of the level of harmful gasses released into the atmosphere. So why not take this chance and help conserve the only home we have, especially with e-bikes. Check out our guided tours and contact us today to make your stay in Copenhagen an unforgettable experience.

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Tour Attractions

We have specifically devised a great route straight from our shop in LANGELINIE 56 to the main city center, so you get to see the very most! On our 2 hour tour you will cover the Little Mermaid, The Queen's Palace, Nyhavn & Kongens Nytorv - to name a few. We will even make it over to Christianshavn with a stop in the middle at Christiania and then of course Christiansborg Palace - and much much more! You will have a blast on our guided tours - all our guides are passionate about delivering memorable moments of Copenhagen to each of our guests.

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Guided city tours classic or architecture

2 hours tours with daily departures
From 549 DKK / €73pr. person

E-bike “food” tour - Explore Copenhagen on Two Wheels with Culinary Delights!

3-hour e-bike tour with 3 food stops.
From 995 dkk / €133 pr. person

Private Tours & Company Events

All over the country and Copenhagen
From 549DKK / €73pr. person

Rent an e-bike

From 300 DKK pr. person